Technical Lead - Hyperscalers

Help AG is recruiting a skilled Technical Lead for Hyperscalers team. This role is based out in Dubai, UAE and will be the SME for Google Security Suite, HYPERSCALERS Azure Sentinel, Sentinel UEBA, Defender, Logic Apps, Defender for Cloud Apps, M365 Defender Suite, Azure Security Suite & Intune for security operations technical engineering, assessment, and recommendations in the areas of real-time security, operational network & identity management system, and applications systems security. This role will have ownership of various aspects related to the advancement of existing and new initiatives with our Hyperscaler partner. This role plays a pivotal part in elevating Help AG's business objectives to the next level. It demands a creative and enthusiastic mindset, thinking outside the box, and a can-do attitude to ensure the successful realization of these objectives

Responsibilities

• Act as a Delivery for all Hyperscaler Projects Assessments, Workshops, Professional Services.

• Build a successful Hyperscalers Delivery Practice inside Help AG and be instrumental to lead the engagement in collaboration with multiple teams.

• Collaborate with various team Hyperscalers on Strategy, Portfolio Management, Product Placement, Opportunity Identification, RFP submissions and Service Delivery

• Work Collaboratively with the commercial lead to drive portfolio development & create recurring services and standardized offerings in line with Help AG Service led business transformation.

• Perform the role of a Tech Lead Hyperscalers for the Threat Management & Cloud Security suite between Hyperscalers & Internal stakeholders, in collaboration with other team members in the Hyperscalers Focus Unit. Act as the SPOC for Hyperscalers post sales, with a special emphasis on the Threat Management & Cloud Security suite for Hyperscalers.

• Enhance the Service Delivery capability by identifying and prioritizing Automation & Integration with existing Help AG service delivery platforms & teams.

• Oversee Periodic skill Enablement session(s) on Hyperscalers Security portfolio for Sales, Pre Sales, Delivery and Customer Success Teams in alignment with the Business Head Hyperscalers.

• Architect Sentinel, Defender, and other Hyperscalers projects/workshops, support, and mentor Help AG resources in gaining proficiency to handle them independently in the future.

• Drive proactive business development by engaging with customers.

• Create, follow up, and close opportunities through early engagement with clients, vendor partners, and Help AG BDMs. Ensure sufficient funnel creation to the tune of Pipeline creation 3x of revenue target.

• Work Closely with Business Head Hyperscalers and Presales Architect to plan a periodic update on Pipeline, Delivery of projects/Workshops and to discuss any issues or challenges.

Qualifications & Skills

• Bachelor’s or master’s Degree: Typically, in Computer Science, Information Technology, Cybersecurity, or a related field.

• Certifications: Various Hyperscalers certifications such as:

• Hyperscalers Certified: Azure Security Engineer Associate

• Hyperscalers Certified: Security, Compliance, and Identity Fundamentals

• Additional relevant certifications like CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), etc.

• Communication Skills: Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.

• Problem-Solving and Analytical Thinking: Capacity to analyse complex security issues and devise effective solutions.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.

• Career progression and growth through challenging projects and work.

• Employee engagement and wellness campaigns activities throughout the year.

• Excellent learning and development opportunities.

• Annual flights tickets to home country.

• Inclusive and diverse working environment.

• Flexible/Hybrid working environment.

• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business