Senior Project Manager

The Senior Project Manager ensures that high profile assigned projects are delivered within scope, budget and schedule and within the quality standards set by the company, meanwhile maximizing customer satisfaction. The Senior Project Manager monitors and supports other PM projects and periodically report status and risks to Head of PMO.  The candidate will build trusted and effective relationships with project managers by facilitating what is needed to ensure they deliver successful projects.

Responsibilities

• Manage high profile projects by maintaining the project within intended scope, budget, and schedule while maximizing client satisfaction.

• Program management of multiple projects and reporting status to executives and steering committees through dashboards which show project’s overall health status and risks.

• Develop project plans and monitors slippages and deviations throughout the project lifecycle; and reports to intended stakeholders.

• Manage and report risks in a timely manner, including development of risk mitigation strategies as needed.

• Drive professional Change Management.

• Maintain proper communication channels for all parties involved in the project.

• Schedule and leads customer, steering committee and escalation meetings.

• Monitor and support other PM projects and periodically report progress status and risks to Head of PMO.

• Build trusted and effective relationships with project managers by facilitating what is needed to ensure they deliver within budget, quality and budget parameters

• Enhance and implement Project Governance policies and processes to support decisions on corporate investments projects.

• Manage day to day project needs for different projects

• Orient, train and shadow new joining PM’s for their enablement until they are ready to manage projects on their own.

• Support PMs in developing new PM deliverables and peer review PM deliverables if/when needed.

• Monitor procedural compliance (i.e., issue tracking, scope management, risk management, etc.) and report results to Head of PMO.

• Address project escalations as a first level escalation point.

Qualifications and Skills

• UAE Nationals are encouraged to apply.

• Degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree; or comparable experience.

• PMP, PRINCE2 or similar formal PM certification required.

• ITIL Accreditation (or relevant experience).

• Customer and Team-focused attitude.

• Expert skills in usage of MS-Office, especially MS-Project.

• General understanding in Information Security Technologies, Concepts and Standards.

• Outstanding organizational skills.

• Solid background in Cybersecurity and understanding of management systems, ISMS, BCMS, QMS.

• Very good communication, presentation and training skills.

• Being able to understand complex business processes and activities.

• Flexible work approach, based on the job requirements.

• Active listener.

• Strong interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/departments.

Benefits

• Health insurance with one of the leading global providers for medical insurance.

• Career progression and growth through challenging projects and work.

• Employee engagement and wellness campaigns activities throughout the year.

• Excellent learning and development opportunities.

• Annual flight tickets to home country.

• Inclusive and diverse working environment.

• Flexible/Hybrid working environment.

• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.