Office & Government Relations Manager

Help AG is looking for a talented and experienced Office & Government Relations Manager who will be playing

a pivotal role in ensuring a smooth, efficient, and professional office environment while managing all interactions with Saudi government entities. The position is responsible for maintaining full compliance with all local laws and regulations, overseeing the day-to-day operations of the Saudi office, facilitating customer and visitor engagements, and providing proactive administrative support to internal teams.

The role requires a positive, professional, and proactive individual who takes ownership of maintaining an organized and compliant workplace while fostering an engaging and collaborative office atmosphere.

• Responsibilities:

  Government Relations & Compliance

  • Serve as the primary liaison for all government-related matters with entities such as MISA, MOC, Chamber of Commerce, GOSI, Muqeem, ZATCA, and other relevant authorities.

  • Manage the company’s commercial registration, licensing renewals, and government certifications to ensure ongoing legal compliance.

  • Process employee work visas, residency (Iqama) applications, renewals, cancellations, and exit/re-entry permits in coordination with relevant authorities.

  • Monitor and interpret changes in Saudi labor, commercial, and tax regulations, ensuring timely compliance and providing updates to management.

  • Handle attestations of official documents through the Chamber of Commerce and Ministry of Foreign Affairs.

  • Oversee government payments and fees, ensuring timely settlements and accurate documentation.

  • Conduct onsite visits to government departments (e.g., Passport Office, MOL, GOSI, HRDF) when required.

  • Manage relationships with government officials, consultants, and external stakeholders.

  • Represent the organization at industry associations, public events, and official hearings when necessary.

  Office Administration & Operations

  • Oversee day-to-day office operations to ensure a professional, clean, and well-maintained environment.

  • Manage contracts with service providers (maintenance, cleaning, catering, etc.) including review, negotiation, and renewal.

  • Supervise support staff (office assistants, cleaners, etc.) to ensure efficient execution of daily tasks.

  • Maintain office supplies, stationery, and pantry inventory, ensuring timely replenishment.

  • Coordinate facility maintenance, repairs, and office fit-outs as required.

  • Handle access permits and parking allocations for employees, vendors, and clients (e.g., Roshn/Riyadh Front Business Area).

  • Manage petty cash and ensure proper accounting and reporting in coordination with Finance and Auditors.

  • Track and manage internal shipments, logistics, and telecom service requests.

  Visitor & Customer Management

  • Act as the main point of contact for all visitors and vendor representatives, ensuring a professional and welcoming experience from arrival to departure.

  • Coordinate logistics for customer and partner visits, including meeting arrangements and hospitality.

  • Ensure the office environment and staff presentation meet company standards during visits and events.

  • Support internal events, celebrations, and staff engagement activities.

• Administrative & Cross-Functional Support

  • Manage document control, processing, and filing in accordance with company policies.

  • Prepare and process official correspondence, reports, and presentations as needed.

  • Coordinate issuance of employee business cards, access cards, and office equipment.

  • Support HR and management in processing employment contracts, NDAs, and vendor/supplier agreements.

  • Provide assistance in banking processes, including issuance of bank guarantees and other administrative tasks.

  • Collaborate with internal departments (HR, Finance, Legal, Operations) to ensure alignment of administrative and compliance-related processes.

• Qualifications and Skills

  • Education: Bachelor’s degree in business administration, Public Relations, or a related field.

  • Experience: Minimum 5 years of experience in office management and government relations within the Kingdom of Saudi Arabia.

  • Language Skills: Fluent in Arabic (spoken and written) and proficient in English.

  • Technical Skills: Strong working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).

  • Knowledge: Familiarity with Saudi digital government platforms (Qiwa, GOSI, Mudad, Absher, Muqeem, etc.)

  • Strong interpersonal and communication skills. High attention to detail and organizational skills.

  • Proven reliability, discretion, and confidentiality.

  • Problem-solving mindset and proactive ownership.

  • Team-oriented and adaptable to dynamic work requirements.

• Benefits:

  • Health insurance with one of the leading global providers for medical insurance.

  • Career progression and growth through challenging projects and work.

  • Employee engagement and wellness campaigns activities throughout the year.

  • Excellent learning and development opportunities.

  • Inclusive and diverse working environment.

  • Flexible/Hybrid working environment.

  • Open door policy.

• About Us

  Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

   

  Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

   

  Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.